Shoppers are always on the move, researching everything there is to know about a product across multiple digital touchpoints. How your products are displayed to your customers at these touch - points defines your Digital Shelf.
The Digital Shelf is omnichannel Your products show up at multiple different of touchpoints. Some of these touchpoints could be defined as; display advertising, marketplaces, transactional websites, customer service, search, retailers, mobile apps, social media, emails, branded websites, chatbots, the Internet of Things and more. Each interaction leaves impression of your product and your brand that shapes the shopper experience.