Consulting

We are the global consulting partner for organizations who want to build the future. We help clients define innovative business models and support them through execution. We leverage wider VML capabilities, from creativity to data and technology, to ensure we deliver profitable growth for our clients.

At a Glance

Humanised consulting

We deliver truly personalised approaches - not a copy & paste formula

At a Glance

Fusion of scientific and creative

We are not your standard consulting firm - our creative network and multi-disciplinary teams make us different

At a Glance

Lasting impact

Our tailored approaches ensure maximum impact for the long-term, above and beyond the short-term quick wins

Consulting Solutions

Orchestrating the organisation's ways of working and team structure to deliver growth goals and innovation
Typically involves creation of new company structures, including shared service centres and centres of excellence, to increase efficiency and effectiveness of the talent the organisation has at its disposal

Identifying the required people, processes and technology, delivering a plan to achieve them, and supporting our client as they transform and innovate
Typically involves a multi-disciplinary team performing in-depth analysis into the organisation and transforming this into a vision, whilst experienced practitioners get their hands dirty to deliver change

Nurturing the culture of our organisations to enable them to innovate and succeed in their transformation projects
Typically involves a gap analysis between the current state of the organisation and target state, along with enablement of key influencers to enact change

Generating new products, services and delivery mechanisms with our clients
Typically involves deep customer research, spanning qualitative, quantitative, behavioural and practical, alongside business case creation and heavy user testing

Creating a blueprint for success in a new geography, with a new product or to a new audience
Typically involves market and trend analysis, competitive analysis, operations analysis and customer testing, culminating in a detailed business case and delivery plan

Supporting our clients in delivering sustainable propositions, or helping them improve the sustainability of their operations
Typically involves application of our multi-disciplinary teams and sustainability experts and partners to determine feasibility of proposed initiative and create roadmap to success

Designing loyalty schemes that deliver true value to customers and drive revenue growth
Typically involves development of customer experience, creation of new loyalty mechanisms, detailed testing with existing and new customers and creation of business case