When 1 out of 2 apps, on average, is deleted in Argentina, Wendy's is stepping up to encourage users to keep the app. Hidden in the app's shortcut menu, users will find a secret 'don't delete' menu with special offers to encourage them to stay.

Dont Delete Menu Case Film
We realized there was a window to hack users' logic. To prevent them from uninstalling the app, we created an irresistible offer in a secret menu located in the same place where people usually delete the app.

Karina Aiello

General Manager - VML Argentina

Wendys Menu App

Nagrody

2024 Cannes Lions

2024 Cannes Lions

Direct — Breakthrough on a Budget


Silver Lion

2024 Cannes Lions

2024 Cannes Lions

Media — Breakthrough on a Budget


Silver Lion

D&AD Awards

D&AD Awards

2024


3 Graphite Pencils

The One Show

The One Show

2024


3 Gold, 3 Silver, 3 Bronze

ADC Awards

ADC Awards

2024


1 Silver

The Clio Awards

The Clio Awards

2024


1 Gold, 3 Bronze

The ANDY Awards

The ANDY Awards

2024


Idea Category

New York Festivals

New York Festivals

2023


2 Gold, 1 Silver, 1 Bronze

El Ojo de Iberoamérica

El Ojo de Iberoamérica

2023


3 Silver, 6 Bronze

2023 London International Awards

2023 London International Awards

Digital - Mobile Advertising


Bronze