Humanity versus AI, the insatiable Gen Z customer, the effectiveness of back-in-stock campaigns, and the role of in-person connection. These are just a few of themes discussed at Conversation in Commerce LA.
Four leading voices came together on March 12 in West Hollywood to share their insights on customer retention. In a panel led by Jessica Kohl (Shopify) we heard from Alexandria Collis (Princess Polly), Ashley Steinberg Tawil (Hot 8 Yoga, ANINE BING) and Ashley Kick (Dôen).
For those who missed the panel, here's your chance to listen to the live recording, with photos of the highly engaging session below.
