Removing the need for guestimates and measures, customers can simply visit SoundScales.Baileys.com on their mobile device, tap the prompt ‘Listen,' and gently blow over the top of their Baileys bottle, where Baileys "Sound Scales" will not only tell them how much Baileys they have left in their bottle, but suggest some deliciously indulgent treat recipes with what remains, including Baileys Brioche French Toast, Baileys Cheesecake, Baileys Espresso Martini and the seasonal Baileys Easter Shake.
Sound Scales
A unique audio innovation tells consumers what's left in their bottle and offers ideas on how to enjoy it
Client
- Baileys
オフィス
- London
- United States
VML and Bailey's turn a business challenge into an opportunity to inspire and delight consumers.
Debbie Ellison
Chief Commerce Officer, VML UK
Baileys iconic bottle has a problem. It's dark thick glass made to protect the liquid from external light also prevents people from knowing how much is left. This is also business problem as many of the bottles stored could be empty.
We wanted to turn this business challenge into an opportunity to inspire and delight consumers with treats and discount offers in an innovative way.
If you can't weigh or see how much is left, now you can listen. We created "Sound Scales," a mobile audio tool that enables people to know how much Baileys they have left by simply blowing across the top of the bottle.
The bespoke web-based app we developed records the sound waves created by blowing over the bottle to determine what’s left in your Baileys bottle with accuracy levels to approximately 50 mls.
If there's plenty left, users are served a delicious recipe to make at home with friends and family. If they’ve almost run out, they're offered a discount code to encourage a repeat purchase.
Baileys "Sound Scales" helped the brand reach the highest peak of sales off-season, with a 24% increment vs the same season prior year in new consumption occasions. With a potential reach of 2 million (almost half of Ireland's total population), the brand saw a social positive sentiment of 93% and average engagement time of "Sound Scales" was 54 seconds, with 99% of users engaging from blowing into the bottle to our recipe content.
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Awards
Eurobest Awards
2024
Silver & Bronze
The Drum Awards Festival
2024
Bronze
2024 Cannes Lions
Audio & Radio — Social Behavior & Cultural Insight
Silver Lion
2024 Cannes Lions
Creative Commerce — Mobile-Led Commerce
Silver Lion