8 Steps to optomizing your automation strategy
An eight step guide on how to optimize your existing or new marketing automation strategy.
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How Brands Can Leverage Community to Bolster the Customer Experience
A strong customer community base can be beneficial in addressing consumer needs and can lead to improved customer experience.
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The Fate of Finance
We asked 12 innovation experts on how to future-proof your digital CX
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Putting inclusive design at the heart of your brand
A look at how progressive companies are using technology to improve the customer experience for consumers living with disabilities.
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Young, angry – and optimistic
Hong Kong's Generation Z: standing up and standing out
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How Creativity Powers Coca-Cola
At Advertising Week LATAM, exploring how Coca-Cola inspires brands across the region and around the world
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Is this year a better year to have breast cancer?
VML Health CEO Claire Gillis provides inspiration for improving outcomes against breast cancer through improved healthcare marketing communications.
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When to Kill an Idea
John Godsey, North American CCO at VML, joins senior creatives with Little Black Book to discuss knowing when to let go of an idea – even one you love
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What the West Can Learn From the East About Seamless Shopping Experiences
From mobile-first strategies to personalized, frictionless experiences, Asia is leading the way in meeting consumer demands
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