Insights

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Insight

Shopify Explores the Evolving Role of CTOs in Innovation

VML’s Jeff Geheb shares insights on how technology leaders are navigating AI disruption in Shopify’s latest report, "The Innovation Mindset"

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Insight

‭Beyond Creative: Human-Centered Marketing for an AI World‬ ‭

AI is reshaping marketing — our challenge is to harness it for creativity that truly matters

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Insight

The Rules of Brand Building Are Being Rewritten - Don’t Get Left Behind

A marriage of brand experience and customer experience is needed to stay competitive

Balancing the role of player coach

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Bossing It

Finding the Balance between Being a “Player” and Being a “Coach” with Nick Brunker

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Why great UX should surprise and delight

How to inject wonder and creativity into our apps - but still maintain a seamless experience

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Insight

5 minutes with Kaleeta McDade

Chief experience design officer at VMLY&R speaks to LBB’s Addison Capper

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Insight

Podcast: Uncovering the connection in all we do

On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences.

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Insight

Break it. Shake it. Make it.

Three steps to organisational redesign.

Webcast Adapting to changing markets

Insight

Webcast: Adapting to changing markets

A global consulting firm's perspective

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Insight

Already bought the ‘Ferrari’ of MarTech? We’ll show you how to drive it.

How to get the most out of your marketing tools

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Insight

Thinking of buying the ‘Ferrari’ of MarTech? Here’s what you should know.

Three tips to optimize your MarTech spend

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Insight

Becoming as customer-centric as you claim to be.

The roadmap to Lifetime Customer Value

Insight

You’re not as customer-centric as you say you are.

The steps towards a better customer experience

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Insight

From silos to success

Building truly customer-centric strategies

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You can’t connect to customers with a disconnected organization

How silos prevent effective customer experience strategies

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Insight

The Customer Loyalty Guide

How brands deal with the increased power of the consumer