Governments are joining the metaverse, bringing public services online. As the metaverse continues to grow and evolve, state authorities are meeting constituents where they’re spending their time.
As the first major city to officially join the metaverse, Metaverse Seoul is building out its public service digital platform, which will include a virtual city hall, public gathering spaces, and digital community services. Announced in November, the platform will host the city’s entertainment and cultural events and provide space for civil complaints and services. The immersive portal will be introduced on New Year’s Eve 2021, at which time the city’s traditional Bosingak bell-ringing ceremony will occur simultaneously in both the physical and virtual worlds. Seoul has indicated that the new realm will support the city’s economic, educational, and tourism industries as well.