At the heart of this shift was a systematic planning process, one that Jan championed throughout his career. This involved close collaboration with top management to answer critical questions:
What are the market needs, and what demand are we aiming to satisfy?
What are the market- and customer segments?
What is the overall market landscape and its stage of development?
What are our unique strengths and competitive advantages?
How can we leverage our expertise to generate revenue?
What strategies will effectively attract, acquire, and retain customers?
This collaborative approach resulted in a comprehensive plan that laid the groundwork for targeted and effective B2B marketing:
✘ Market and competitor analysis: Understanding the playing field.
✘ Company, product, and service analysis: Identifying strengths and opportunities.
✘ Sales channel analysis: Determining the most effective routes to market.
✘ Goal setting: Defining clear and measurable objectives.
✘ Resource allocation: Determining the necessary investments.
✘ Performance measurement: Tracking results and making data-driven adjustments.