As a recent entrant to VML Commerce, I didn’t expect to delve into the depths of the metaverse within just half a month. I mean, the term “metaverse” was still just a vague concept in my mind. But now, after some research and analysis, I confidently believe that the metaverse is going to be big, like ‘Bill Gates during the dot-com era’ big.

Firstly, a reality check. The metaverse is still in its infancy and recently has been subject to some bad press. In the words of Phillip Wang (Co-founder and CEO of Gather Town) , ‘there’s been much more hype than substance’, and marketing sure hasn’t helped.

The metaverse is essentially a virtual world that mimics reality in almost every possible way, from identity and social interaction to business and entertainment. It’s like a digital parallel universe that’s changing the game in multiple domains. For instance, it allows people to work remotely from anywhere in the world and is creating all sorts of jobs such as 3D digital designers, metaverse coders and NFT artists (An NFT or Non-Fungible Token, is a unique digital asset that uses blockchain technology to certify its ownership and authenticity). In the entertainment industry, the metaverse will revolutionise the way people experience events, including music festivals that can host unlimited attendees, almost without any safety risks.

Seizing the metaverse opportunity

So, how can brands capitalise on the metaverse? Well, there are three main ecosystems to navigate:

  • Economy
  • Infrastructure
  • User experience

Within these, there are four main pillars to focus on: Gaming platforms, digitally enabled shopping experiences, social platforms and digital worlds such as Zepeto, Roblox and Decentraland.

I’m particularly interested in digital universes and how brands in different industries are leveraging them. Take the automotive industry for example. Mercedes launched NFT’s of the G-Class car launch on Nifty Gateway, earning $22 million in a single afternoon. Now that’s profit! Adidas in the fashion & sportswear industry launched their ‘Into the Metaverse’ campaign by creating and selling 30,000 NFT’s of its ‘Originals’ collection for $800 each. In the Luxury fashion industry, Gucci created the ‘Gucci Garden’ on Zepeto and Roblox, where users could explore and collect ‘Gucci gear’ and buy luxury items like the Gucci Bee Dionysus handbag, which sold for $4115, more than its physical twin in the real world – now that’s just insane!

At VML Commerce, we see the emergence of the metaverse as a game-changing opportunity for clients to exceed and expand even more. Businesses worldwide have the opportunity to explore new possibilities in areas such as adapting to changes in customer journeys, building brand presence in the virtual world, enhancing customer engagement through personalised virtual experiences, gathering feedback and preferences from customers, and finally finding innovative trade channels to expand their reach.

All these explorative new challenges and opportunities can help a business to understand how their existing omnichannel strategy can adapt to accommodate a whole new universe.

At VML, we can provide assistance in platform exploration, strategy definition and asset production, while also helping our clients navigate the new challenges of designing products.

After all, 67% of people believe the metaverse will boom in the next 10 years. It’s still in a formative stage, but it’s growing faster than a garden full of fertilised vegetables.

The metaverse is a wild ride that’s only just getting started. With its endless possibilities, we’re in for an exciting journey that’ll make Elon Musk’s space rockets seem like mere toys.

Come and talk to us about how your business can explore the world of the metaverse.

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