An unparalleled view into the world of online commerce and shopping behavior to help you win online

The new 2023 report presents a truly global view of online shopping behavior and will help retailers and brands understand the trends they need to act upon today, and strategically plan for in the future, to succeed online.

Examining where and how consumers are spending, the customer experience, new channels (including working from home, gaming and social), sustainability, technology and much more, it’s a critical read for brands, retailers and marketplaces.

Download the report now and find out what 31,000+ consumers across 18 countries told us about shopping online.

The Future Shopper 2023

Les dépenses en ligne continuent d’augmenter car les circuits online cochent la plupart des cases critiques des parcours d’achats

La demande pour une experience omnichannel se confirme avec une vraie valeur ajoutée des réseaux ecommerce dans notre contexte inflationniste

Les marketplaces dominent largement et peuvent vendre (presque!) n’importe quoi

Contenu, RSE et gaming, 3 paris gagnants pour les marques en 2024

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