By leveraging AI tech to streamline tasks and activities across your organisation at scale, VML can introduce major efficiencies across your business through AI-powered workflows.
Recent advancements in AI-powered apps, tools and models have created new opportunities for businesses to improve how they handle workflows. As organisations embrace digital transformation, AI-driven workflows - powered by automation platforms and advanced templates - eliminate inefficiencies caused by manual tasks and improve the partner, employee and customer experience. But equipping your teams with AI tools is one thing - measuring effectiveness is an entirely different challenge.
At VML we view it differently. Unlike traditional AI implementations, our approach:
- Focuses on business outcomes, not just technology
- Provides enterprise-grade governance and control
- Delivers measurable ROI from day one
- Scales across entire organisations
To do this, we hone in on specific core business processes to evaluate and drive business effectiveness. That means running assessments across your business landscape, placing people, process, technology and data under a lens, end-to-end. We map this process to establish the parts of the journey where there are big inputs and outputs and associated hand-offs. Each of these points can benefit from an AI prompt, but joined up as part of a mega-prompt offers a more powerful and comprehensive output. Dependencies can be managed automatically by agents to deliver value across the most important journey points. This is operationalising AI for enterprise scale, which is a major differentiator.
Approaching this as a fully mapped process ensures clients get the best value with their business process, with governance and controls baked in at the outset (not ‘as and when’). This means an informed, controlled application of AI across the whole business transforming it from its core. Putting AI in the hands of the masses will bring small gains and inconsistent results with many solutions that are difficult to manage. Tackling the core of your business, under controlled transformation is where next-level business effectiveness can be leveraged.
Sources: *AI at Work, VML, March 2025; **Source: Forrester survey, 2023