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Account Supervisor

VML

Department: Client & Business Leadership

Location:

Requisition ID: 9907

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

Account Supervisor 

Job Overview: The Account Supervisor will play a pivotal role in managing client relationships, executing strategic campaign initiatives, and ensuring the successful delivery of retail based campaigns. This individual will be part of an integrated account service team on a key account in the automotive category.

Key Responsibilities:

  • Client Relationship Management:
    Develop and maintain strong relationships with key clients, acting as a key point of client contact. Understand client needs, goals, and challenges to provide tailored solutions. Manage projects and campaigns from inception to client presentation and delivery.
  • Strategic Planning:
    Work with the Account Director and Strategy teams on development of comprehensive campaign strategies that align with client objectives. Collaborate with cross-functional teams to ensure strategies are executed effectively.
  • Campaign Management:
    Oversee the execution of retail campaigns, ensuring they are delivered on time, within budget. Monitor and analyze campaign performance, providing insights and recommendations for future retail campaign optimizations.
  • Financial Management:
    Help manage account budgets and forecasts. Ensure accurate billing and financial reporting in line with agency and client expectations.
  • Client Presentations and Reporting:
    Prepare and deliver compelling presentations to clients, showcasing campaign creative, strategic insights, and future recommendations. Ensure regular reporting is provided to clients, highlighting key performance indicators and outcomes.

Qualifications:

  • Bachelor’s degree in marketing, advertising, business, or a related field.
  • 3+ years of experience in account management, preferably within an advertising or marketing agency.
  • Proven track record of successfully managing and growing client accounts.
  • Strong understanding of digital marketing channels, including social media, search, display, programmatic, and content marketing.
  • sExcellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and presentation skills.
  • Ability to multi-task and thrive in a fast-paced, dynamic environment.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.