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Group Account Director

VML

Department: Client & Business Leadership

Location:

Requisition ID: 9730

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

What you’ll do:

  • Leads the team including strategic planning and creative, taking into account all communication disciplines of which they must have a good working knowledge (following correct processes and procedures)
  • Leads the resolution of issues and generating ideas to business planning process
  • Develops and drives key account plan to build and maintain effective working relationships with others to deliver effective client service
  • Manages Client business from a business building approach vs Client Servicing
  • In-depth and up-to-date knowledge of the client’s business, including competitive activity, local and global industry and consumer trends 
  • Leads meetings and delivers presentations
  • Leads integrated communication strategy development process – contributes, participates and implements strategy
  • Leads communication research process
  • Leads creative development process, writes creative briefs and briefs creative, evaluates creative concepts
  • Challenges brief where necessary
  • Leads implementation of production and delivery of communication activities
  • Leads brand office administration and communication – call reports, weekly status
  • Responsible for Client profitability, and entire financial process on Accounts incl. monthly reporting
  • Delivers Creative Excellence
  • Ultimately responsible for overall team delivery, HR responsibilities - training, mentorship, performance management, disciplinary etc.
  • Ultimately responsible for Client/Agency relationship
  • Leads the identification of proactive opportunities with future financial reward
  • Open to and active in sharing knowledge/intelligence
  • Contribute by effecting innovation that builds a positive agency culture, and actively foster or participate in fostering a positive work environment
  • Strategies and plans implemented to achieve objectives
  • Account Profitability and cost efficiencies achieved
  • Successful development and achievement of KAP deliverables
  • Integrated offerings are used effectively on Client's business
  • Overall efficient Account Management

What you’ll need:

  • Brand management or marketing communications diploma or degree or equivalent
  • Banking or telco experience
  • Comfortable being your client partner, spending time at their offices on a weekly basis and being deeply entrenched in their business
  • Capable of building relationships with high caliber individuals
  • Minimum 5 – 7 years in marketing communications role – strategy, research or marketing

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.