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Account Supervisor (Health)

VML

Department: Client & Business Leadership

Expertise: Health

Location:

Requisition ID: R-2217

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

The Account Supervisor is responsible for overall agency work on assigned accounts, and for developing and maintaining a close relationship with client contacts. They must establish VML Health as leaders in the business, helping to achieve clients’ marketing objectives, and managing income results for the agency. In this role, you will manage and evolve the Client Engagement team on your account in partnership with a cross-functional team to better deliver results. 

What you’ll do:

  • Supervise all work, providing oversight and guidance on current work 
  • Contribute to the development of long-term account success and growth by participating in client engagement plan development and execution 
  • Drive execution and measurement of final plan, ensuring proactive through leadership and MIP initiatives are carried out 
  • Maintain expert knowledge of client’s business, category, and competition 
  • Build and maintains client and partner relationships 
  • Participate in key client meetings including VMLY&R presentations, client briefings, MRL reviews, strategy sessions, agency day, and cross agency partner meetings 
  • Deliberately focus on development of direct reports, models desired work outputs and behaviors 
  • Regularly inform Director, Client Engagement on business status, including escalation as needed 
  • Effectively develop and disseminate strategic direction across internal cross-functional teams 
  • Comfortable working in and leading integrated agency relationships 
  • Ability to lead integration efforts across multi-channel engagements 

Who you are:

  • Five or more years of relevant client or agency experience (focusing on strategy, innovation, and an entrepreneurial approach to building brands) 
  • Experience with marketing (traditional and/or digital) focusing on multi-channel campaign development and strategy 
  • Previous experience working on a pharmaceutical or health accounts
  • Familiarity navigating healthcare and client submission processes/platforms 
  • Familiarity with all facets of interactive campaign and macro strategy development 

What we offer: 

  • Passionate, driven people | We champion a culture of people that do extraordinary work.
  • Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
  • Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
  • Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

 

#vmlhealthcareers

 

 

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

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$60,000—$140,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.