All Careers

Senior Account Manager

VML

Department: Client Services

Location: London, United Kingdom

Requisition ID: 9112

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

The Role:

VML's continued success depends on the strength and depth of our valued long-term client relationships. ​Our clients trust us because we deliver creative leadership, strategic insight, and qualitative production with a can-do attitude and the tenacity it takes to make great work happen. Great work is the common goal that fuels us all! ​Our ambition is to be engaged across every aspect of our clients' businesses, where we have the expertise and skills to the extent that we become indispensable to them. ​Our relationships are proactive; we are tireless in our pursuit of knowledge and understanding of our client's business, needs, challenges, and competitors, and we adopt the client’s tools and processes to ensure a successful collaboration.​

For this specific role, it will be working for one of the world's biggest and most well-known brands; we are looking for someone who keen to work in an international team that works across the UK, Germany, and Belgium markets.​

  •  You will be working with a focus on the client's Employer Branding for their online Stores (for UK and European markets). ​
  • Creating Recruitment campaigns, toolkits, strategic papers, online videos, and other deliverables to help recruit the right talent for its business needs. ​
  • We are looking for someone keen to work in an international team, with members split between different countries, to service a client mainly (but not entirely) based in London. ​
  • To foster close client relationships, the client services team will spend (at least) 1 day a week at the client's London offices. ​
  • You will work closely with the Project Manager to ensure all projects run smoothly and within budget. Projects tend to last a few months and have many dependencies; you will lead the internal teams through a structured planning approach. ​
  • It's an ever-changing brand, and this requires someone who loves creating structure but is agile enough to start afresh when briefings change unexpectedly, perhaps in the middle of the project. ​
  • Working in this team requires a deep understanding of the client’s business needs and principles. Our work is always rooted in strategy, so an interest in strategy is a must.

Requirements:

  • Background working within an advertising agency.​
  • Experience on international clients is an advantage.​
  • Experience with ATL and BTL channels and knowledge of a wide range of offline and digital assets.​
  • Excellent communicator. ​
  • Pro-active and passionate. ​
  • Outgoing and inquisitive. ​
  • Passion for strategic and creative development. ​
  • Good understanding of clients’ business.​
  • Managing expectations internally and externally. ​
  • Good at building long-lasting client relationships. ​
  • Agile mindset: used to working on a fast-changing brand. ​
  • Problem-solving with a can-do attitude.​
  • Want to work in an international team. ​
  • Innovation-minded: ready to look for new tools and test new things to improve your client’s business requirements.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.