Directeur de Clientèle Digital 360 F/H
Directeur de Clientèle Digital 360 F/H
VML
Department: Commerce
Location: Paris, France
Last Updated: ${ new Date('2024-12-22T06:32:39-05:00').toLocaleDateString() }
Requisition ID: 8839
Who We Are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Fluency in English is mandatory for this position. A second language is a plus.
- Client Relationship Management: Be the primary point of contact for our Luxury & Beauty clients, build a lasting relationship of trust, understand their business challenges, values, and ambitions. Lead client meetings, present strategic recommendations, and campaign reports.
- Strategic Development: Develop and propose innovative and creative 360° marketing strategies, in line with client objectives and budgets. Identify growth opportunities and propose solutions to develop their market presence. Supervise the implementation of strategies and ensure their follow-up.
- Project Coordination and Management: Brief and coordinate internal teams (creatives, strategic planners, media experts, digital teams, studio...) to guarantee the quality of deliverables, respect of deadlines and budgets. Organize and lead project meetings, manage priorities, and solve any problems.
- Business Development and Prospecting: Actively participate in the agency's business development by identifying and prospecting new potential clients in the Luxury & Beauty sector. Contribute to the writing of commercial proposals and participate in client presentations. Participate in calls for tenders in collaboration with the agency's experts.
- Budget and Financial Management: Establish and monitor project budgets, control costs, and ensure the profitability of actions taken. Negotiate contracts with service providers and clients. Prepare regular reports on project progress and campaign performance.
- Competitive Intelligence and Market Analysis: Maintain constant watch on trends in the Luxury and Beauty market, innovations, and competitor actions. Analyze campaign performance and propose optimization recommendations.
- Team Management: Supervise and support a team of project managers, contribute to their professional development, and ensure team cohesion. Maintain a close working relationship with the PMO in charge of production.
- Position available: ASAP
- Contract: Permanent
- Remuneration: To be defined according to profile and experience
- Advertising collective agreement
- Additional rest days / RTT
- Remote work: 2 days per week
- Sustainable mobility package
- 70% coverage of health insurance (mutuelle) by VML
- Profit-sharing
- Employee training program
- Works Council (CSE)
- Organization of conferences, events & regular convivial moments
- Opportunities for evolution and internal mobility within the agency, but also in the many entities of the WPP group (in France and internationally)
- Extremely pleasant working environment within the WPP campus, or in our Toulouse offices located in the heart of the pink city
- Agency where life is good, where everything is done to promote the well-being of everyone
- AFNOR "Active CSR Agency" certification
- Agency signatory of the diversity chart
#LI-EMEA #LI-TA1 #LI-YL1
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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