Account Manager (Medical Education)

VML

Department: Client Services

Expertise: Health

Location: New York, NY, United States

Requisition ID: R-1876

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

As an Account Manager you will provide support to one or more account teams by coordinating routine day-to-day project-related tasks under the direction of a supervisor. You may work on multiple account teams, with different managers, and for various clients/brands. This position will allow you to learn more about medical education and will serve as a training ground for project management.   

 

What you’ll do:

  • Develop project timelines, status reports, meeting recap documents 
  • Schedule internal and client meetings 
  • Interact with and schedule services provided by outside vendors 
  • Assist senior members of the team to ensure all deliverables and client needs are met 
  • Communicate regularly with team and internal support teams regarding the status of projects 
  • Upload projects and monitor responses in client review system (ie, Veeva, Zinc) 
  • Continue to learn about medical education projects and how to successfully execute them  
  • Adhere to all internal processes (ie, server filing, status reports and tracking, client communication documents, timesheet submission, editorial submissions, etc)  
  • Inform supervisor of any situation that could positively or negatively impact the account 
  • Show an openness to learning by proactively researching the therapeutic categories you work in, asking questions of team members, and looking for new opportunities 
  • Volunteer to help other work groups to get important/rush projects completed for the good of the company 
  • Understand the need to accurately book time and complete timesheets  

 

What you’ll need:

  • Bachelor’s degree (advertising, marketing, or science major preferred)
  • 1+ years advertising or related experience 
  • Good computer skills (Excel, PowerPoint, Outlook, Word, Microsoft Teams)
  • Strong organizational skills
  • Curiosity about the medical education/communication business
  • Willingness to learn
  • Excellent interpersonal and listening skills
  • Exercises sound judgment
  • Manages time effectively and good multi-tasker 
  • Strong professional work ethic
  • Displays a willingness to work overtime, travel, and attend off-hour events, etc. 

 

What we offer: 

  • Passionate, driven people | We champion a culture of people that do extraordinary work.
  • Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
  • Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
  • Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

 

#vmlhealthcareers

 

VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

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$45,000$100,000 USD

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.