Associate Account Manager

VML

Department: Client Services

Location: Chicago, IL, United States

Requisition ID: R-1849

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

Who we are looking for:

VML is seeking an Associate Account Manager support the larger field account management team’s initiatives for our largest client in the government sector. The Associate Account Manager performs a crucial support role on the team and should be flexible, proactive, responsive and organized. You will establish excellent working relationships and learn about our industry by asking questions, seeking new experiences, and subsequently building your knowledge base.

What you’ll do:

  • Learn and develop | In supporting a national team of field representatives, you will develop clear, accurate, and timely reports assessing current COVID trends in local markets, mitigation strategies, and vendor requirements to safely and successfully activate live events.
  • Own communications | Proactively reach out to Account Supervisors and Account Executives to pull performance data, create and assemble reports, and manage necessary follow-ups with other agency departments, WPP partner agencies, and vendors.
  • Prioritize | Drive the account’s logistical planning, preparation, and execution of client meetings in the agency. Work closely with the broader Facilities, IT, A/V and administrative team to ensure a seamless client experience.

Who you are:

  • Eager | Whether you're just starting out in your career, or a year or two into agency life, this role is best suited to someone who is ready and willing to learn. Enthusiasm and strong listening skills are appreciated. 
  • Collaborative | Anticipates and supports the activities of other members of the team. Manages the expectation of colleagues when completing tasks, keeps them up to date on progress, and advises if there is a delay while also facilitating a solution for the situation.
  • Detail-oriented | Has an eye for the details; checks and double checks any work, especially final deliverables for perfect accuracy. Rigorously applies Client corporate identity and brand guidelines to all materials. Ensures all creative work is reviewed by the legal team prior to being presented.
  • Ego-less | We all wear the hats that need wearing- it’s a mentality that makes the team successful.

What you’ll need:

  • 1-2 years of advertising agency experience, or relevant internships  
  • Excellent communication skills including both verbal and written
  • A go-getter attitude – no task is too small
  • Multi-tasking in a fast-paced environment
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
  • Strong problem-solving skills 
  • Time management skills 

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.