Account Director (360° campaigns)

VML

Department: Client Services

Location: Warszawa, Poland

Requisition ID: 8147

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

🤝 Our culture:

We're all about building real relationships. No superficial connections here-just genuine interactions that matter. We're innovators at heart, always pushing boundaries and challenging the status quo. We embrace the journey of trying, winning, failing, and trying again. We face every situation, even the tough ones, with a can-do attitude and a smile. Optimism is our guide to finding the best solutions. We're inclusive and welcoming. We care that everyone feels valued and included at VML, no matter their background or beliefs.

#ConnectingMeaningfully, #InspiringCreatively, #ApproachingPositively, #IncludingPurposely

💡Your role in a nutshell 

As an Account Director, you will be the strategic lead and trusted advisor for a portfolio of key client accounts, driving growth and fostering long-term partnerships. You will lead a high-performing team of Account Managers and Account Executives, mentoring their development and ensuring the delivery of exceptional client service and innovative 360° marketing solutions. Your deep understanding of the advertising landscape, coupled with your strategic vision and proven leadership skills, will be instrumental in exceeding client expectations and achieving ambitious business goals.

✨Details: 

  • Contract Type: B2B
  • Location: Office-based or hybrid, with occasional travel for client meetings and pitches. 
  • Reporting Line: Managing Partner.
  • Close Collaboration: Account Managers, Account Executives, Creative Department, Strategy Department, Finance Department, New Business Development Team.

🥇 Scope of Responsibilities:

  • Business:
    Client Relationship Management: Cultivate and nurture strong, long-term relationships with key client stakeholders, acting as a trusted advisor and strategic partner.
    Business Growth: Develop and implement strategic account plans to drive revenue growth, identify new business opportunities within existing accounts, and ensure client retention.
    Project Management: Oversee the end-to-end management of client projects, ensuring timely delivery, budget adherence, and high-quality execution of 360° integrated campaigns.
  • Relationships:
    Client & Partner Collaboration: Build and maintain strong relationships with clients and inter-agency partners, fostering open communication and collaborative problem-solving.
    Internal Collaboration: Work closely with internal departments, including creative, finance, and strategy, to ensure seamless project execution and a unified approach to client needs.
    Cross-Functional Facilitation: Facilitate inter-departmental meetings to discuss project progress, address challenges, and ensure alignment across all teams.
  • Leadership & Team Management:
    Team Leadership: Lead, inspire, and motivate a team of Account Managers and Account Executives, fostering a positive and collaborative work environment.
    Resource Planning: Oversee resource allocation and capacity planning for the team, ensuring optimal utilization of skills and expertise across client projects.
    Mentorship & Development: Provide guidance, mentorship, and professional development opportunities to team members, supporting their growth and career progression.

🔑Skills and experience required to be successful in this role include: 

  • Minimum of 8 years of experience in account management or business development within a creative agency.
  • Proven ability to build and nurture strong client relationships based on trust and mutual understanding.
  • Extensive experience in managing and executing integrated marketing campaigns across multiple channels.
  • Demonstrated leadership skills and experience in managing and motivating high-performing teams.
  • In-depth understanding of the advertising industry, current trends, and best practices.
  • Proven track record of successfully managing client accounts, exceeding revenue targets, and driving business growth.
  • Proven growth mindset and a passion for continuous learning and development.

✨Our offer: 

  • Endless Growth & Development Opportunities
    You will have the chance to work on cutting-edge, innovative projects with continuous support through mentorship, internal sessions, and personalized learning pathways via our e-learning platform. Our Thrive Career Growth Program is designed to help you set clear career goals and achieve them—whether you’re developing locally in Poland or exploring global opportunities. We also offer a Leadership Academy to nurture future leaders and build long-term success for every employee.
  • Stay Ahead with Cutting-Edge Learning
    Through our partnership with Coursera, you’ll have access to over 400 courses and certifications in Data and AI. This ensures you not only expand your skills but also stay at the forefront of a rapidly evolving industry.
  • Work-Life Balance Matters
    We understand the importance of balance in life, which is why we offer flexible working hours and the option to work remotely or in a hybrid model. We also encourage taking regular time off to recharge, ensuring that you maintain both your productivity and well-being.
  • Well-Being at the Forefront
    Your well-being is our priority. With access to Medicover, Multisport, and our mental health resources, including employee assistance programs and wellness initiatives, we ensure you’re supported both mentally and physically.
  • Inclusive & Celebratory Culture
    We celebrate diversity and inclusivity at VMLY&R. Through employee resource groups and various initiatives, we create a culture where every voice is heard and valued. We also love to celebrate successes together, whether it's through VML Days, Foundation Days, or marking our collective achievements.
  • Global Reach with Local Impact
    Be part of a global network while making a meaningful difference locally. Our international presence connects you to exciting collaborations and learning opportunities worldwide. You'll also have access to a variety of activities with the WPP Campus, including yoga sessions, group runs, and more, creating a vibrant, active community.

🤌Here what comes next: 

  • You are reading this ad and you feel like it could be a great fit for you, we encourage you to apply.
  • If your profile matches our position  Magdalena (Talent&Culture Partner) will contact you to arrange a phone interview.
  • We will let you know If we would like to invite you for a follow up interview with the hiring manager, either online or in person.
  • We will offer you feedback after every step-in recruitment process.

📣 If you are a highly motivated and results-oriented individual with a passion for client service and a proven track record of success in the advertising industry, we encourage you to apply!

#LI-EMEA #LI-HYBRID

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.