Senior Business Analyst (Commerce)

Wunderman Thompson

Department: Technology

Expertise: Technology

Location: Poznań, Poland

Requisition ID: 6923

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

Senior Business Analyst with Commerce experience required to join our Delivery team here in Poland, please note we offer Hybrid or remote working.

We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity. 

The opportunity: 

Senior Business Analyst needed to join our team here at VML Enterprise Solutions. Working under your own initiative with required guidance and support, a Senior Business Analyst with proven experience you will be part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.

What you'll get to do: 

Key Responsibilities:

  • Conduct detailed analysis to understand and document the business requirements.
  • Identify problems and analyse potential solutions that align with the business objectives
  • Act as a liaison between business stakeholders and technical teams to ensure clear communication and understanding of the product goals.
  • Regularly update stakeholders on progress, challenges, and milestones.
  • Present findings, progress, and solutions to stakeholders and team members.

Immediate Responsibilities:

Creative Studio Integration:

  • Collaborate with the CS team, Architecture and Product forums and platform delivery team to define and refine the solution design for integrating Creative Studio into WPP Open.
  • Work closely with the CX designer to validate experience against business requirements.
  • Support the communication of the integration approach to relevant all stakeholders/forums.

Workspaces

  • Support the definition of Client workspaces and feed requirements into the client deployment framework
  • Collaboration with CX team to validate solutions covering various onboarding scenarios for the deployment of Client Workspaces
  • Collaboration with Core Tribe delivery team to validate solutions covering the various onboarding scenarios for the deployment of Client Workspaces
  • Support communications of product goals/objectives to all stakeholders

Agency “Landing Pages”

  • Define and document requirements for agency "landing pages” that align with the business goal
  • Support communications of product goals/objectives to all stakeholders
  • Work closely with the CX designer to validate experience against business requirements.
  • Collaboration with Tribe delivery team to feed in requirements

What you should have:  

  • Proven experience working as a Business Analyst on ecommerce/web-based projects
  • Experience of managing client stakeholders
  • Ablility to run workshops with client stakeholders
  • Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it. You like working in a fast-paced environment and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device or channel!
  • Customer-first mindset, with the maturity and initiative to do what it takes keep our clients happy, including some working at client locations.
  • Great stakeholder management skills
  • Experience of Agile software delivery
  • Knowledge of Business Process mapping and engineering
  • eCommerce and retail / brand experience
  • Production of high quality user stories and acceptance criteria
  • Analysis and design of systems
  • Ability to work on your own initiative to an agreed action plan
  • Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills
  • Strong problem solving, time management and organisational skills
  • Strong commercial awareness and business acumen
  • Energetic, enthusiastic with strong attention to detail

You will collaborate with our UK project team, so we’ll need you to be available until 18:00 PL time.

Bonus points if you have: 

  • Scrum master experience
  • Experience working with multiple different e-commerce platforms
  • Marketing and/or AI experience

What we offer:

  • Salary depending on presented skills: Mid: 14 000 – 19 000 PLN; Senior: 21 000 – 27 000 PLN (B2B Contract for 6 months)
  • Fully remote job as well as possibility to visit our offices in Poznań, Katowice and Bydgoszcz 
  • Work equipment with delivery to your door 
  • Opportunity to work with some of the most exciting brands around the world 

Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English. 

Please send over your CV in English. 

 

We are a part of VML Enterprise Solutions. Learn more about our us on dedicated social media: Instagram VML Enterprise Solutionsour LinkedIn page and YouTube channel. 

#LI-EMEA #LI-HYBRID

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.